Conquer New Heights

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Privacy Policy

Last Updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you book a climbing service, contact us, or sign up for our newsletter. This may include your name, email address, phone number, climbing experience level, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, communicate with you about your bookings, send you technical notices and support messages, and respond to your comments and questions.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

Contact Us

If you have questions about this Privacy Policy, please contact us at +1 (303) 555-0147 or [email protected].

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Terms of Service

Last Updated: December 2024

Agreement to Terms

By accessing and using Choice Vacation Climb services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

Services Description

Choice Vacation Climb provides mountain climbing instruction, guided climbing tours, equipment rental, and related outdoor adventure services.

Safety and Assumption of Risk

Mountain climbing involves inherent risks. Participants must be in good physical condition and follow all safety instructions. You assume all risks associated with climbing activities.

Cancellation Policy

Cancellations made 48 hours or more in advance receive a full refund. Cancellations within 48 hours are subject to a 50% cancellation fee. Weather-related cancellations receive full refunds.

Equipment and Property

Participants are responsible for any damage to or loss of equipment provided by Choice Vacation Climb. Replacement costs will be charged to the participant.

Limitation of Liability

Choice Vacation Climb's liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages.

Modifications

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

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GDPR Compliance

Last Updated: December 2024

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request correction of inaccurate personal data.
• Right to Erasure: You can request deletion of your personal data.
• Right to Restrict Processing: You can request restriction of processing your personal data.
• Right to Data Portability: You can request transfer of your data to another organization.
• Right to Object: You can object to processing of your personal data.

Legal Basis for Processing

We process your personal data based on:

• Your consent for marketing communications
• Contract performance for booking and service delivery
• Legal obligations for safety and insurance requirements
• Legitimate interests for business operations and customer service

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in our Privacy Policy, typically for 7 years for business records or until you withdraw consent for marketing communications.

Contact Our Data Protection Officer

For any GDPR-related requests or questions, contact us at +1 (303) 555-0147 or [email protected].

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DMCA Policy

Last Updated: December 2024

Notification of Copyright Infringement

Choice Vacation Climb respects the intellectual property rights of others. If you believe that your copyrighted work has been used on our website in a way that constitutes copyright infringement, please provide our designated agent with the following information:

Required Information

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing and its location on our site
• Your contact information (address, telephone number, email)
• A statement that you have a good faith belief that the use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

Designated Agent

Send DMCA notices to:

Choice Vacation Climb
DMCA Agent
1425 Mountain View Drive
Denver, CO 80202, USA
Phone: +1 (303) 555-0147
Email: [email protected]

Counter-Notification

If you believe your content was removed in error, you may file a counter-notification with the same contact information.